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Privacy Policy

Dr Zandi Nowalaza’s Inc.’s Privacy Notice

 

Dr Zandi Nowalaza’s Inc.’s contact details:

  • Name: Dr Zandi Nowalaza Inc.
  • Address: Life St George’s Hospital, Suite 116, 40 Park Drive, Central, Gqeberha, 6001
  • Phone Number: 041 754 0002
  • E-mail: Reception@drnowalaza.co.za

 

The type of personal information we collect:

We currently collect and process the following information:

  • Medical and/or clinical information
  • Medical Aid information
  • Identification information
  • Contact details including physical address, contact number and email address

 

How we collect the personal information and why we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Management of medical conditions
  • To be reimbursed by the medical aid or parent for services rendered

 

We also receive personal information, from the following sources in the following scenarios:

  • Directly from the data subject (patient)
  • Referrals from other doctors or medical professionals
  • The facility where a patient may be admitted
  • Clinical files from doctors or medical professionals where the parent/guardian has granted consent

 

We use the information that you have given us to:

  • To treat and manage the child’s health
  • To be reimbursed for services rendered

 

We may share this information with:

Considering the Protection of Personal Information Act, the lawful bases we rely on for processing personal information are:

  • The data subject or a competent person where the data subject is a child consents to the processing;
  • The processing is necessary to carry out actions for the conclusion or performance of a contract to which the data subject is a party;
  • The processing complies with an obligation imposed by law on the business;
  • The processing protects a legitimate interest of the data subject;
  • The processing is necessary for the proper performance of a public law duty by the business; or
  • The processing is necessary for pursuing the legitimate interest of the business or of a third party to whom the information is supplied.

 

How we store your personal information:

Your information is securely stored on an electronic data base which is controlled with personal log in details. Our practice is secured with an alarm system and individual access codes.

We keep all information on the digital data base. We scan in any hard copies of information which is then disposed of immediately by being shredded.  

 

Access to and Correction of Personal Information

To request a copy of the information we have on record, you can email your request to reception@drnowalaza.co.za. Please note that to have any information released or transferred you will need to contact us for the relevant form to be completed first. On receipt of a fully completed and signed form we will release the information.

 

This must be sent to us by the legal guardian and not a 3rd party.

 

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at accounts@drnowalaza.co.za or call us on 041 754 0002.

 

You can also complain to the Information Regulator if you are unhappy with how we have used your data.

 

The Information Regulator details: